Thank you for your interest in my art and in my shop.
Due to the nature of my work, I do not offer returns. If you have any questions about a particular piece, please don't hesitate to contact me before placing an order.
All orders ship from my Montreal studio within 3-5 business days by CANADA POST. Shipping confirmation and tracking information will be emailed to you when your order has shipped.
- CANADA orders ship with a tracking number and a signature confirmation upon delivery.
- USA orders ship with a tracking number. Please contact me if you require XPRESSPOST service with signature for an extra fee.
- INTERNATIONAL orders ship without a tracking number. I am not responsible for your parcel once it ships. Please contact me if you require a shipping service with a tracking number for an extra fee.
I am not responsible for lost or stolen parcels or incorrect shipping addresses.
I personally pack each order carefully to ensure that every art piece arrives safely to its destination.
Sales tax for Canadian residents:
If you reside in Canada, please contact me before checkout with your shipping address to ensure the correct provincial sales tax is applied to your order.
Local pick-up is available at my studio in Montreal.
Duties and taxes
Clients are responsible for any and all customs fees, taxes and duties that may apply. I am not responsible for any delays due to customs in your respective country.
Accepted forms of payment
I accept online payments in my shop via Stripe and/or Paypal. Your confidential information is handled securely through SSL encryption.
All prices are in US dollars.
Copyright © IsabellaDiSclafani
All images and artwork are copyrighted by me and purchasing a piece does not purchase the reproduction rights. Please do not use or reproduce without my express permission.